Terms & Service Quality Guarantees
Payment terms are 30-days from the invoice date.
Free Shipping for orders of $300.00 or over. A handling & delivery fee, or $20.00+GST for orders under $299.00.
Within 30 days of purchase, you may return stock(in salable condition with original packaging) for credit except for shipping fees.
If in case of faulty or our shipping error, it will be replaced entirely at RehaCare’s expense, but we may send you a pre-paid satchel to return the faulty item to us.
In the rare occurence of receiving a faulty item, it will be replaced entirely at RehaCare’s expense, but we may send you a pre-paid satchel to return the faulty item to us.
Orders will be shipped out within 1 business day of receipt. Orders are shipped via courier and will typically arrive within 1-2 business day (after Shipping) in Sydney and NSW and 3-5 business days for other Australian states.
If any backorders, ETA will be notified within one business day of placing an order. You will have the option to cancel or waiting for the stock to arrive.